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What your customers should know about power outages

Helpful advice to minimize disruptions

Problems with the electrical grid can lead to major issues at a home or business. Sudden voltage spikes can damage equipment, but there are other exposures that can lead to an expensive loss.

Prepare now to avoid breakdowns later

Significant numbers of failures can be traced to a lack of attention when equipment was taken out of service at the end of a cooling season. Here are some tips for laying up your air conditioning system so it will still be running reliably and efficiently next year.

Burst home pipes and business interruption

A home without power could mean burst pipes, spoiled food or extended time in a hotel for the homeowners. Businesses face similar exposures, including corrupted data, equipment failures, and a loss of products and services that can result in lost income.

Prepare now for a power outage

By understanding the problem and taking steps to minimize its impact, homeowners and business owners can better prepare themselves for a power outage.

Common causes of failures

A power outage can be traced to any number of causes. Some of the most common are utility equipment failures, accidents, or bad weather that results in damage to power lines. You can expect the number of power outages to grow due to extreme weather patterns and an aging electrical grid.

When a home loses power

Laying up equipment can involve significant technical knowledge and skills. It’s a good idea to have a qualified air conditioning service technician to complete the proper lay-up procedure, or at least guide you on the most appropriate steps to take.

Get additional tips

When a house has no power, many things can go wrong and create serious expenses and nuisances. Expensive electronics can be ruined by power surges and refrigerated and frozen food can spoil. Frozen pipes can rupture and it's impossible to cook. Locked garage doors can strand cars inside and wireless devices cannot be recharged.

A business has a lot at stake

Power interruptions, whether a blackout or a brownout, also can cause significant damage and disruption to a business. In addition to equipment damage caused by power surges before, during and after a power interruption, floods and spoilage may occur, communications systems may shut down, data can be lost, and the lack of heating or cooling can force a business to close.

How to prepare

You can't always prevent outages. But every homeowner and business can take steps now to ensure that a power outage will be less of a burden. Here are some things that can be done today:

Home generators

Surge suppression and home generators are important to protect a home. Consider installing a whole-house surge protection device on your electrical panel and consider buying a portable or permanently installed generator for your home.

Tips to help homeowners prepare

Find more tips for staying safe and prepared for power outages in your home at our Equipment Connection blog.

Protect your business from power interruptions

Business owners should consider a permanent standby generator or arrange a rental agreement in advance so a portable generator will be available in an emergency. Also consider installing an uninterrupted power supply (UPS).

For more information

Get more information on preparing for a power outage on the HSB Equipment Care page for Severe Weather and Disaster Preparedness.

What your customers should know about power outages