When HSB took over the equipment breakdown coverage for a large university account, there were a large number of jurisdictional inspections past due. Three previous carriers also inherited a backlog of inspections and each had fallen further behind.

START WITH A PLAN
HSB's client representatives explained how we would work with the insured and the broker to implement a plan. HSB's automated inspection system would track and report on the progress of the jurisdictional inspection work.

MAKING PROGRESS
Using our computerized work management system, HSB entered the university's equipment into our electronic databases and scheduled our inspectors to work quickly and efficiently. Our system monitored the status of the inspections and alerted us to service problems so they could be resolved faster.

COMPLETED ON TIME
Over a period of months, HSB inspectors tackled the overdue jurisdictional work, while staying current on other inspections as they came due. As HSB worked to complete the last overdue inspection, the broker and the customer were impressed.

"HSB DID A TERRIFIC JOB ..."
"HSB did a terrific job with a task that some very capable competitors have been unable to accomplish," the broker wrote. "I greatly appreciate your efforts and diligence in staying on top of this account and its service plan."

WE KNOW IT'S IMPORTANT HSB knows how important inspection services are to your customers. We include jurisdictional inspections as part of our equipment breakdown coverage and reach out to insureds to identify equipment and complete inspections on time.

WHY NOT INCLUDE THE BEST?
Our inspection services are unequaled by any other insurance carrier. It's one of the benefits of including equipment breakdown coverage from HSB. Click here for more on HSB's inspection capabilities.