January 2009 Dial 1-800-HSB-1866 for Customer Service New Single Toll-Free Number Saves Time, Easy to Remember HSB has a new single toll-free number to access all our staff and customer service resources anywhere in the country. Dial 1-800-HSB-1866 (1-800-472-1866) to reach a person in any office, or for help with quotes, underwriting, online applications, and more. THE ONLY NUMBER YOU NEED The single 800 number replaces more than a dozen toll-free numbers HSB had for individual offices and functions. It’s easy to remember: just think HSB and 1866, the year HSB was founded, which appears in our logo at the top of the page. WE'RE MORE ACCESSIBLE THAN EVER Callers to any office have the same options as with previous HSB 800 numbers. Service hours for HSB Customer Solutions, which offers assistance with policy processing, products and online applications, are expanded to 8 a.m. to 8 p.m. EST. YOU HAVE PLENTY OF OPTIONS With HSB’s new single toll-free number: You can reach the HSB person you wish to contact by dialing their extension or last name. You can directly reach the Claim Department to report a claim, or the HSB Inspection Hotline to request inspection service. You can get support for HSB’s online applications, such as InstantQuote and My Polices. You can get live answers from the staff of HSB Customer Solutions for other requests. BETTER TOOLS FOR BUSINESS A single toll-free 800 number allows HSB to provide you with consistent customer service and quality control. It is part of HSB’s ongoing efforts to give our insurance partners better tools that make it easier to do business with HSB. Hartford Steam Boiler - One State Street - P.O. Box 5024 - Hartford, CT 06102-5024 Phone: 860-722-1866 - Fax: 860-722-5106 ©1996-2009 The Hartford Steam Boiler Inspection and Insurance Company. All rights reserved.