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 Dial 1-800-HSB-1866 For Customer Service  HSB has a new single toll-free number to access all our staff and customer service resources anywhere in the country. Dial 1-800-HSB-1866 (1-800-472-1866) to reach a person in any office, or for help with quotes, underwriting, online applications, and more. The single 800 number replaces more than a dozen toll-free numbers HSB had for individual offices and functions. It's easy to remember: just think HSB and 1866, the year HSB was founded, which appears in our logo. Callers will have the same options, such as reaching a person by dialing their extension or last name, with the added convenience of a single number. Service hours for HSB Customer Solutions, which offers live assistance with policy processing, products and Web applications, have been extended to 8 a.m. to 8 p.m. EST.  HSB "Smart Button" Puts Online Applications At Your Fingertips  It's simpler than ever to manage equipment breakdown business online - just press the HSB "Smart Button" to get a quote or policy information. Connect the red button to any USB port on your computer, and HSB Client Connection® is just a click away. Let us know what you think. When you order your free HSB Smart Button, please take a few moments to complete a short survey. Don't forget to forward this offer to co-workers who also might like to receive a Smart Button and take part in the survey.
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HSB Will Join Munich Re Group, Operate as Standalone Business Deal Brings Financial Stability, New Opportunity for HSB, Agents and Customers  The announced sale of Hartford Steam Boiler to Munich Re Group offers HSB superior financial strength and new opportunities to grow our business and expand our specialty product offerings for our partner insurance companies, HSB President and Chief Executive Officer Douglas G. Elliot said. OUTSTANDING FINANCIAL STRENGTH "This is terrific news for you and HSB," Elliot noted. "A carrier's financial stability is more important than ever and clients are seeking superior financial strength. With Munich Re's outstanding financial resources behind HSB, we can provide your customers the reassurance they're looking for in today's uncertain market." CLOSING EXPECTED EARLY 2009 In December 2008, it was announced that Munich Re Group, one of the world's leading reinsurance organizations, would purchase HSB Group, Inc., and all of its subsidiaries, including The Hartford Steam Boiler Inspection and Insurance Company, from American International Group, Inc. The transaction is expected to close in early 2009 subject to certain conditions, including approvals by regulatory authorities. HSB BRAND, APPROACH CONTINUE HSB will be integrated as a standalone business unit into Munich Re's North American operations and will be managed by Munich Re America. Munich Re plans to maintain HSB's successful business model, to keep our highly esteemed brand, and to retain our management team. MUNICH RE'S CUSTOMER FOCUS Munich Re operates globally in all lines of business, characterized by diversification, client focus and earnings stability. The company has outstanding financial strength, superior financial ratings and excellent liquidity. TOGETHER, WE OFFER YOU MORE Outside North America, Munich Re is one of the world's largest reinsurers of machinery breakdown lines. "Together with HSB's leadership position in equipment breakdown, we can provide unsurpassed capacity, engineering support and underwriting expertise," Elliot said. WE'LL KEEP YOU INFORMED HSB will keep you updated as we work through the transition. Click here for key facts about HSB and Munich Re. If you have any immediate questions, please contact your HSB representative.
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| Hartford Steam Boiler - One State Street - P.O. Box 5024 - Hartford, CT 06102-5024 |
| Phone: 860-722-1866 - Fax: 860-722-5106 |
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| ©1996-2009 The Hartford Steam Boiler Inspection and Insurance Company. |
| All rights reserved. |