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What Agents and Brokers are Saying About HSB's My Policies
"It Saves Time Because I Can Service a Policy Faster"
Have you tried My Policies? Insurance professionals who use HSB's online policy management tool find it simple and quick to service their equipment breakdown accounts. Here is what some of them had to say about My Policies.
"USER FRIENDLY"
"My Policies helps a lot. And it's easy to use. You don't need any special training - it's very user friendly. It saves time because I can service a policy faster and I don't have to follow up with phone calls."
Alexandra Gaspar, account manager, TMR Risk Managers, Springfield , N.J.
AGENTS WANT IT "NOW"
"Our company is 99.9 percent paperless, so an online system like My Policies works well for us. It's simple to use and the software is great. Many times, agents want their renewals right now and if it's in the mail, we have to wait. With My Policies, I go online and have it available for them right away."
Roberta Tank, brokerage risk analyst, American Family Brokerage, Madison , Wis.
"A GREAT TIME SAVER"
"I can handle policy changes from beginning to end. They are done on time and they are done correctly. We can review our renewals or look for old endorsements, whatever our accounts need. My Policies is a great time saver."
Rosemarie Pastore, select lines account manager, The Trayner Group, Rye Brook , N.Y.
QUICK TURNAROUND
"My Policies is convenient and the turnaround is very quick. I like getting the e-mails back saying HSB has received my request and a confirmation when the change is made. I manage and print the policies online so I can serve my clients faster than making phone calls and waiting for the regular mail."
Ana Daproza, account service representative, O&S Insurance Group, Englewood Cliffs, N.J.
"ALL THE INFORMATION I NEED ..."
"It saves us all those phone calls. It's absolutely great. My Policies is easy to work with. All the information I need is right there on the screen. And I know that if I do still have a question, I can always e-mail or call an HSB underwriter."
Ity Kupperman, executive secretary, Herzka Insurance Agency, Inc., Brooklyn , N.Y.
YOU CAN USE IT, TOO
My Policies can help you improve efficiency and customer service. Preview My Policies, or call HSB's Customer Solution Center toll-free at 1-800 -345-1122. We can have you up and running in just a few minutes.
