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Did You Know?
Why Do Boilers Break Down?
In cooler weather, boilers and other heating equipment are critically important to any business, municipality or institution. Many companies depend on hot water throughout the year. Could your commercial clients cope with the sudden loss of heat and hot water that would result from an unexpected boiler breakdown? Click below for information your clients should know to help prevent accidents and reduce losses.
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Keep the Heat On
Many boiler owners are looking for ways to save on energy costs. HSB engineers and inspectors are seeing an increasing number of breakdowns traced to operators who shut down boilers during down times, such as holidays and school vacations. Turning off the heat for any reason in cold weather will risk a major loss. Not only can the boiler break down, but frozen water pipes can result in a significant property loss.
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Workplace Discrimination Claims Still Soaring
Employment discrimination claims reached near record levels last year. A recent HSB survey of small business owners, meanwhile, found that two out of three are worried that their employees will file a charge against them. This growing exposure has more agents quoting employment practices liability (EPL) insurance for small business customers. HSB helps general liability insurers package EPL with their small business policies. HSB does not offer the coverage on a direct basis. Click below for a chart showing a breakdown of discrimination claims and our survey results.
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View Equipment Webinar Videos at www.HSB.Com
Designed to Help Improve Efficiency, Control Costs, Prevent Breakdowns

Hartford Steam Boiler has collected its series of equipment webinars on videos that are now available on a new page at www.hsb.com. The 11 webinars cover the operation and maintenance of boilers, air conditioning and electrical equipment.

A STRONG RESPONSE
"Hundreds of people have participated in our series of equipment webinars over the past year," said Michael Bove, HSB vice president of engineering and standards. "The response was strong, and we wanted all of our customers and the public to

take advantage of this information to help prevent loss and improve efficiency."

JUST CLICK AND VIEW
Click on a topic to view each of the recorded webinars. The sessions run from 20 minutes to 50 minutes and help you understand how equipment works - so you can make it work better. The webinars examine essential equipment with topics that include:

  • "What Can Go Wrong with My Boiler?"
  • "Electrical Equipment — Keeping the Lights On"
  • "Air Conditioning — How Does it Work?"

YOU CAN BRAND AN INVITATION
Our webinars are conducted by HSB technical and engineering specialists. Agents and brokers can recommend the recorded webinars to their customers, branding the invitations and linking the HSB webinar page to their company's website.

MORE VALUE FOR YOUR CLIENTS
HSB's equipment webinars can help your clients prevent breakdowns, improve efficiency, and save on fuel and utility costs. It's one of the many ways that HSB brings more value to your customers.

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Recent Paid Claim
No Heat In Funeral Home
The cast iron boiler for a funeral home overheated, cracked and leaked due to a low water level. The cause was a build-up of sludge and scale; an investigation revealed the boiler operator lacked operational and mechanical knowledge of the system.
Total Paid Loss $16,000
This example summarizes actual losses and coverage. For all terms, conditions and exclusions, consult the actual policy.

Hartford Steam Boiler - One State Street - P.O. Box 5024 - Hartford, CT 06102-5024
Phone: 860-722-1866 - Fax: 860-722-5106
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